If you have to wait to speak with a. In certain circumstances, the opp online. Webat home, you can dial 9‑1‑1 direct. At a business or other location, you may need to dial an outside line before dialing 9‑1‑1. At a pay phone, dial 9‑1‑1. The call is free. Web911 is the number you should call in case of emergency (when there is an immediate threat to life or property, or a crime in progress). You can always phone.